Welcome to the
Double Glazing & Conservatory Ombudsman Scheme (DGCOS)
If you are looking to obtain a quote for: Double Glazing products,
Conservatories, Doors, Porches, Fascias, Soffits, Roofline Products or
Orangeries you should request a free quote from a DGCOS Accredited
All DGCOS Accredited Installers are continually vetted in many areas to
ensure consumers are satisfied. All customers receive comprehensive
protection throughout the buying, installation and after sales service
DGCOS is the only Ombudsman Scheme for the double glazing installation
industry. However, membership is optional. Customers should check to
establish if your installer is on the DGCOS national Network of
Accredited Installers before placing your order.
Every customer using a DGCOS Accredited Installer receives:
- Free quotes from Fully Vetted
- Free Advice Line- 0845-053-8975
- Free Deposit Protection*
- Free Comprehensive Guarantee
- Free Insurance Backed
- Free Use of Inspectors,
Mediators and The Ombudsman
- Free Access to Compensation
Fund to honour Ombudsman awards.
*DGCOS insists every customer of every member receives the protection of
these services through its Approved Supplier.
DGCOS provides a FREE
service to investigate any complaints. This includes: FREE
mediation, FREE independent inspections, FREE arbitration and a
Compensation Fund to honour awards made by the Ombudsman. DGCOS gives
customers comprehensive protection.
The scheme's spokesman is Nick Ross (ex BBC Watchdog and Crimewatch
investment is safeguarded.